FAQ

We offer a wide range of flooring options including hardwood, laminate, vinyl, carpet, tile, and more. Each type comes in various styles and finishes to suit your needs and budget.

Choosing the right flooring depends on factors such as your lifestyle, the room's purpose, budget, and personal style. Our team can help you decide based on these criteria. We have a team of complementary certified interior designers in-house ready to help!

Yes, we provide free in-home estimates where we measure your space and provide you with an accurate quote.

We do not offer installation, but you can find an installer on our installer page (link to installer page).

Hardwood floors are durable, long-lasting, and add a timeless aesthetic to your home. They can be refinished multiple times and increase property value.

Yes, most vinyl flooring options are waterproof, making them ideal for kitchens, bathrooms, and basements.

Yes, tile is highly resistant to water and is a great option for bathrooms, kitchens, and other moisture-prone areas.

Hardwood is made from solid wood, while laminate is a composite material designed to mimic the look of wood. Laminate is more affordable and resistant to scratches, while hardwood offers greater durability and natural beauty.

Yes, many of our carpets come with stain-resistant treatments that make them easier to clean and maintain.

Flooring options for households with kids or pets need to be scratch, water, and stain resistant, so choose carefully. 

Tile is a timeless option, especially if you have pets because it can withstand plenty of spills and wet mop cleanups. Not to mention it can also offer more traction than other flooring options. 

Vinyl is both cost effective and waterproof and can replicate the look of hardwood flooring or other natural materials like stone or tile. Not to mention it’s incredibly scratch resistant. 

 Laminate is another great option because it already has a distressed look that will help hide scratches that naturally come with having an active pet or kids. Laminate is also a cheaper material, but not as stain resistant as tile and vinyl options.  

Engineered hardwood is another option for homeowners who don’t want to sacrifice the look of real wood, and it typically lasts longer. However, it’s not super spill or water resistant. If cleaned up quickly it can handle surface moisture. 

Proper maintenance varies by flooring type. We provide detailed care instructions(link to care and maintenance page) for each product to help you keep your floors looking their best.

It depends on the type of flooring. Steam mops are generally not recommended for hardwood or laminate floors but may be suitable for tile or vinyl.

Depending on the level of foot traffic, hardwood floors typically need refinishing every 7-10 years.

For minor damage, such as scratches or dents, specific repair kits are available. For more significant damage, our team can help assess and provide solutions, including repair or replacement.

Yes, most of our flooring products come with manufacturer warranties. The length and terms vary by product, and we’ll provide all necessary information at the time of purchase.

Floor Authority offers customers a credit card through Synchrony Bank with a revolving credit line to use again and again at Floor Authority locations.*

Yes, we have a selection of eco-friendly flooring options, including bamboo, cork, and recycled materials.

Absolutely. Our certified interior designers can help you choose flooring that complements your current decor and overall aesthetic.

Yes, we encourage you to visit our showroom to see our products in person. Our knowledgeable staff is ready to assist you with any questions and help you find the perfect flooring for your space. Our showroom is located at 3550 Northgate Drive Myrtle Beach, SC 29588.